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80% of the quality problems are management problems!

The quality of the product is produced,It's not tested。Only at every link in the production process,Strictly follow the requirements of the production process and work instructions,In order to ensure the quality of the product。If process control is ignored,Only by inspection,It is impossible to guarantee the quality of the product,Because of the quality inspection,Only defective and rejectable products can be rejected,and does not improve the quality of the product。 Other words,The focus of quality control must not be on the aftermath,Instead, it has to be placed at the manufacturing stage,i.e. the stage of the production process。 However, a lot of companies,Once there is a quality problem,Push the responsibility to the quality department,I think this is the responsibility of the quality department,Because many companies have such a misconception: A few bad are tolerated,Unexpected blemishes are inevitable; Quality is the responsibility of the quality control department; Only the inspection of the product is emphasized,The inspector is responsible for resolving the defective product; Something went wrong,I think it's a matter of the quality department。 I want many friends who do quality work,I have all felt this way to a greater or lesser extent。Often when writing reports,The quality department is done by one person,The rest of the departments basically didn't care;The boss doesn't think quality is very important,R&D is important,It's all about making money。So,The quality department does not have any place in the company,Often a few words of truth are spoken,It's time for a flash。 Why do quality problems occur? Problems are not dealt with well before product development,The first-pass rate of mass production is too low,I hope to rely on quality to fight fires,I want to increase the frequency of testing,This reduces the number of defective or non-conforming products; Add rework material,Non-conforming materials,However, it has not been tested beforehand,There is no accurate perception of product quality fluctuations; The customer is rushing for the goods,Pressure from above,The boss speaks on the basis of his so-called practical experience,For products that are not within the scope of the standard,Implement special releases,Cause product problems; The industry has raised the quality standards for its products,The company still produces according to the original standards; There are non-human quality problems in the production process,but it is not in the detection frequency range, etc。 A real case of quality Case 1:An auto part,Using ABS (750SQ) manufactured by a company,After using 3.4 tons,It was found that the plastic parts made of this raw material had black spots on the surface,Resulting in unqualified products,Huge losses were caused。 Case 2:A company produces white film for milk film,All the test items are qualified,So the method is factory,But film producers at the time of use,It was found that the masterbatch tasted more unpleasant,Later, a complaint was filed。Finally leads,Orders of several hundred tons,It's just because of such a quality problem,Yellow。Thankfully,The user did not produce the film,Otherwise, the consequences will be really unimaginable。 Case 3:Engineering masterbatch produced by a company,Due to the lack of strict control over the color,This leads to color differences in the use of plastic parts produced by the company,As a result, customers no longer use the company's plastic products。 Case 4:Due to the lack of strict control of the moisture content of the plastic,Resulting in plastic products manufacturers in the process of using plastics,Various bubbles appear on the plastic,This leads to the production of a large number of non-conforming products,The last few dozen tons of plastic,Return them all,and compensate for the damage that has been caused。 For the case of the emergence of quality in plastics,Common。If these situations have to be carried by the quality department,That's really wrong。 The author thinks,Every aspect of the quality management system,All are subject to quality control,Obviously, these controls are not fully undertaken by the quality control department or the quality management department,These controls must be implemented by the people in the best position。For example,It is easy to find quality problems in the production process of some products,But it is difficult to detect in the test,At this time,The production operator is obviously more aware of quality issues than the quality inspector,If the operator does not actively control the quality,Rely only on quality inspectors to check the gates,It is difficult to fundamentally guarantee the quality of products。 How to control product quality in an all-round way The product is basically positioned in the design stage,Then the quality is all about procurement、Processing and manufacturing、wrap、Shipping is guaranteed,Keep these links under control,The quality is naturally controlled。So product quality is achieved in the design and production process,Quality is achieved through process management。How to control product quality: first,Establish a sense that quality is the lifeblood of an enterprise, and all employees should realize it:The quality of the product is not good,There is no market for the product,There is no market for the product,The business loses its source of profit,It's been a long time,Businesses will go out of business,This is followed by employee unemployment。For companies, of course,Even if the product market is good,But we must also "be prepared for danger in times of peace",Make the product quality better,Create a better corporate reputation。Saying goes:"If you are in full bloom,Fresh breeze"。 second,Establish a customer consciousness of quality and focus on the customer,Think of yourself as a customer,Think of yourself as the operator of the next process,Think of yourself as a consumer of a product。such,In the course of work, you will consciously do a good job,Everyone did a good job,The quality of the product will be guaranteed,If you cut corners at work,It will be their own vital interests that are harmed。 third,Establish a sense of quality prevention Even if a lot of inspection manpower is invested in production,A large number of defective products and even rejects are generated due to failure to control from the source during production,The cost of the product will be greatly increased。In addition, some product quality problems may not be discovered and remedied from the subsequent process,This requires us to get things done right the first time,Prevent quality problems。 fourth,Establish a sense of quality process Quality management is the whole process、Company-wide,And between the various processes,Work must be orderly across all departments of the company、effective,All quality management personnel are required、The operator strictly follows the procedure,If you don't work according to the procedure, the chances of making mistakes increase,The quality of the product cannot be guaranteed。 fifth,Establish a sense of responsibility for quality 80% of quality problems come from management,And only 20% of the problems originate from employees,Other words,Managerial controllable defects account for about 80%,Operator-controllable defects are generally less than 20%。At the same time as the manager improves the management level,It is also necessary to make the operator aware of the following four points: The operator knows how he does it and why he does it; The operator knows whether the product he produces meets the requirements of the specification; The operator knows what happens if the product he produces does not meet the specifications; The operator has the ability to correctly handle abnormal situations。 sixth,Establish a continuous delivery awareness of quality There is no such thing as the best quality,Only better;Quality improvement is a continuous process、A process of continuous improvement,It follows the PDCA model,The PDCA model can be briefly described as follows: P—Planning:According to the requirements of the product,Develop an improvement plan; D — Implementation:Implementation plan; C—Check:According to product requirements,Processes and products are inspected; A — Disposal:Take action,To continuously improve product quality。 seventh,Establish a cost consciousness of quality and ensure quality,The pursuit of profit is the eternal goal of the enterprise。Enterprises need to develop,I have to pay attention to the cost of production,However, cost goes hand in hand with quality,The quality is well done,The cost of the product can be reduced to a minimum,If the quality of the product is not good,Frequent customer return complaints,Then his cost will remain high,It even pushes businesses into a corner。 eighth,Establish a sense of quality education with the development of the times,The concept of quality management is also constantly updated,Need to learn。Successful companies in the new era will belong to those that learn and grow,Strengthen internal training,Improve the ability of all employees to work and innovate,It will make the enterprise prosperous,Change with each passing day。So,"Quality starts with education,Finally education。It turns out,Those successful companies strictly produce products according to the concept of "products are produced".,They strictly control every aspect of product production,Ensure that the quality of each link is error-free,One ring is tightly linked to the other,In this way, the products produced are qualified and good products,to stand the test of the market。   source:审核员学习之家 ...

State Administration for Market Regulation:It will remediate 470 certification bodies and 36,000 testing institutions across the country

Notice of the State Administration for Market Regulation on Strengthening the Supervision of the Certification and Testing Market [2018] No. 173 of the State Administration for Market Regulation、Autonomous regions、Administration for Industry and Commerce of municipalities directly under the Central Government、Bureau of Quality and Technical Supervision、Market regulation departments,Xinjiang Production and Construction Corps Market Supervision and Administration Bureau: Quality certification is to strengthen quality management under the conditions of market economy、A basic system to improve market efficiency,It is to deepen the reform of "delegating power, delegating power, delegating power, and improving services".、An important starting point for promoting supply-side structural reform。presently,Certification and testing activities are vigorously carried out,in the service manufacturing industry、Ecological environment、strategic emerging industries have played an important role。As of now,There are a total of 470 certification bodies nationwide,1.75 million valid certificates,More than 580,000 certified organizations are involved;There are a total of 36,327 inspection and testing institutions nationwide,An average of 376 million inspection and testing reports are issued every year。 But,At present, there are still non-standard procedures in some certification and testing fields、Not very effective、The sense of enterprise gain is not strong、"Certification and testing chaos" and other issues。 In order to fully implement the reform requirements of "delegating power, delegating power, delegating power, and improving services" and the spirit of the "13th Five-Year Plan" market supervision plan,In accordance with the "Opinions of the State Council on Strengthening the Construction of Quality Certification System and Promoting Total Quality Management" (Guo Fa [2018] No. 3) on strengthening the supervision of certification, accreditation, inspection and testing activities,The relevant requirements for further strengthening the supervision of the certification and testing market are hereby notified as follows: One、Fully understand the importance of strengthening and improving the supervision of the certification and testing market Certification and testing work is the main carrier of the quality certification system,It is international、A market-oriented evaluation tool that proves that all types of market entities comply with relevant technical standards or norms。Strengthen and improve the supervision of the certification and testing market,It is to play the quality certification "to pass on trust.",Service development" is an important guarantee for the essential attributes and role of "service".,It is also an important part of the large market supervision system。 Market supervision departments at all levels should fully realize that strengthening the supervision of the certification and testing market is essential for maintaining fair competition among all kinds of market entities,Break the phenomenon of "bad money driving out good money" in the certification and testing industry,The importance of achieving the survival of the fittest in the industry,It is necessary to take the supervision of the certification and testing market as an important part of the daily supervision work,Give play to the role of comprehensive supervision,Always grasp unremittingly,Further implement the requirements of the reform of "delegating power, delegating power, delegating power, and improving services".,Create a good market access environment、Competitive environment、Consumption environment。 Two、Problem-oriented,Accurately grasp the key points of supervision Market supervision departments at all levels should be based on the professional characteristics and main process links of certification and testing work,Sort out and analyze the actual situation of the certification and testing industry,Problem-oriented,Get the key to it,Precise positioning,Carry out in-depth supervision of the certification and testing market。 (1) For the management system、Voluntary certification fields such as service and general industrial product certification。Market supervision departments at all levels should increase the proportion of spot checks and supervision of newly approved certification bodies that have found more problems in previous supervision,Focus on the following violations of laws and regulations:First, the certification body buys and sells certificates;Second, the certification record does not match the reality,Critical process audits are not in place;The third is that auditors/inspectors reduce the on-site audit time without authorization, or even go to the site;Fourth, auditors/inspectors receive red envelopes,Asking for unreasonable travel and accommodation expenses, etc。 (2) For the field of food and agricultural product certification。Market supervision departments at all levels should strengthen the production of certified food and agricultural products、processing、Supervision of sales activities,Focus on the following violations of laws and regulations:First, the certification body lowered the organic certification standards without authorization,On-site inspections are less important than serious,Product testing cannot cover all certified product categories,Certification decisions are a mere formality;The second is enterprise forgery、Fraudulent use of organic certification marks or organic codes;The third is the use of prohibited input substances in organic certification bases。 (3) For the field of compulsory product certification。Market regulation departments at all levels should focus on inspecting the following illegal acts:First, the products listed in the catalog are not certified,Unauthorized delivery、sale、import;The second is the period of revocation or suspension of the certification certificate,Products that do not meet the certification requirements,Continue to leave the factory、sale、import;The third is forgery、Fraudulent use、Buy and sell CCC certificates, etc。 (4) For ecological and environmental monitoring institutions and motor vehicle inspection institutions。Market regulation departments at all levels should focus on inspecting the following illegal acts:First, in the implementation process of "three inspections in one".,Diesel truck exhaust gas detection is fraudulent、Shielding and modifying vehicle environmental monitoring parameters and missing items、Illegal acts such as duplicate charges;The second is the scope of qualification and monitoring capabilities of environmental monitoring institutions、Verification and calibration of instruments and equipment、Reference Material Use、Monitoring reports and original records do not meet requirements, etc。 (5) Qualification certification for inspection and testing institutions。Market regulation departments at all levels should focus on inspecting the following illegal acts:First, the qualification certification has not been obtained in accordance with the law、Unauthorized issuance of probative data to the public、outcome;The second is to carry out inspection and testing activities beyond the scope of inspection and testing capabilities specified in the qualification certificate;Third, it has not been inspected and tested or tampered with data、results, etc,Produce probative data to the public、Violations of laws and regulations。 (vi) For accredited laboratories and inspection bodies。Strengthen supervision and management,Guide accreditation institutions to carry out special governance actions,Focus on checking for the following irregularities:The first is the testing beyond the provisions of the accreditation certificate、calibration、Inspections are carried out within the scope of inspection capabilities、Calibration and inspection activities;The second is that it is not possible to maintain the equipment and personnel capabilities within the approved competence on a continuous basis,Impact detection、Validity of calibration and verification results。 Three、Take "Double Random、1. Disclosure" as the basic means,Perform regulatory duties in accordance with law (1) Strictly perform duties in accordance with law。Market supervision departments at all levels shall follow the "Regulations of the People's Republic of China on Certification and Accreditation"、Measures for the Administration of Certification Bodies、Administrative Measures for the Qualification Accreditation of Inspection and Testing Institutions、"Provisions on the Administration of Compulsory Product Certification" and other laws and regulations,Division of duties according to the law,Carry out daily supervision, inspection and random spot checks on certification and testing activities and certification testing results within the jurisdiction,And in accordance with the law, the certification and testing violations of laws and regulations will be seriously investigated and dealt with。 (2) Fully implement the "double random".、1. Disclosure of "regulatory work requirements."。Market supervision departments at all levels should use the "double random."、1. Disclosure" is the basic inspection method,to certification bodies within the jurisdiction、Certified enterprises、Inspection and testing institutions carry out supervision and inspection。Market supervision departments at all levels can inquire about compulsory products through the certification and accreditation comprehensive supervision platform and the qualification certificate inquiry platform、Management system、serve、Voluntary industrial products、Certification bodies in the field of certification of food and agricultural products、Certified enterprises、Certification certificate and national inspection and testing agency qualification certificate information,Establish a directory of certification and testing market entities in their jurisdictions,Randomly select the inspection objects (certified testing institutions、Certified Enterprise),Certification and testing institutions with frequent problems、region、industry、The weight of spot checks can be increased。 (3) Strictly investigate and deal with violations of laws and regulations in certification and testing,Concentrate on the special rectification of "certification and testing chaos".。The market supervision departments at all levels shall strictly investigate and deal with the certification and testing behaviors found to be in violation of laws and regulations in accordance with the provisions of laws and regulations。Engaging in certification activities without approval,Engaging in certification activities outside the approved scope,Changes、Certification bodies that omit the procedures specified in the certification rules;Falsification of data and issuance of false detection data and results,Inspection and testing institutions that have violations of laws and regulations,It shall be strictly investigated and dealt with in accordance with the law。Manageability of discovery、Units or individuals with technical problems should be ordered to make rectifications,Clarify the requirements for rectification,And follow-up supervision and implementation。 Recent,Market supervision departments at all levels should address the problem of "certification and testing chaos" reflected in the society,Concentrate on carrying out special rectification actions。In particular, it is necessary to address "illegal certification activities carried out without authorization.";Buy and sell certificates、The key certification process goes through the motions;The certified personnel receive red envelopes、Asking for unreasonable travel and accommodation expenses;The inspection and testing agency does not have a qualification certificate for testing、beyond the scope of qualification certification" and other certification testing violations and violations,Concentrate on remediation,Resolutely go to the scabies and eliminate the evils,Focus on investigating and handling a number of major and important cases,Crack down on violations of laws and regulations in certification and testing,Maintain a fair, just and standardized certification and testing market environment。 thereinto,The originally planned "double random" special inspection of the 2018 quality management system certification results was carried out together with the special rectification work。 Four、Strengthen organizational leadership,Implement work safeguards (1) Strengthen leadership,Organizational safeguards。It is necessary to attach great importance to the supervision of the certification and testing market,Earnestly strengthen leadership,Well organized,Do a good job of communication and coordination,Effectively strengthen manpower、Financial and technical equipment support,Deploy well,Solid progress。 (2) Formulate a plan,Implement accountability。It is necessary to comprehensively consider the actual situation in the jurisdiction,science、Rationally formulate a regulatory work plan,Implement a responsibility system for regulatory law enforcement,Clarify the objectives and responsibilities of law enforcement investigations,Effectively break down work tasks in place、Strict implementation。 (3) Strengthen linkage,Propaganda and guidance。It is necessary to combine the responsibilities and characteristics of local market supervision departments,Research to establish complementary co-governance、Transfer of information、Coordination mechanism for certification and testing market supervision and law enforcement linked by departments,Do a good job in undertaking and coordinating the supervision responsibilities of the certification and testing market。With the help of the internet、news media and other channels,Promptly disclose information on cases of violations,Publish a number of typical cases of certification and testing violations of laws and regulations,Improve the impact and deterrence of regulation,Earnestly form a propaganda momentum。 (4) Complete mechanisms,Long-term propulsion。It is necessary to formulate a long-term mechanism for the supervision of the certification and testing market,Continue to increase the training and training of grassroots law enforcement personnel,Establish and improve a stable team、A professional team of regulatory experts,Improve and smooth channels for applying for complaints and reports,Research the establishment of credit regulation mechanisms,He is good at using "big data" and "Internet +" and other means,Improve regulatory efficiency。 (5) Do a good job of summarizing,Escalate in a timely manner。It is necessary to strengthen work summarization and exchanges,Timely summarize and analyze the supervision of the certification and testing market。Cases of violations that have a greater impact on society,or involving administrative reconsideration、Cases of administrative litigation,Report to the State Administration for Market Regulation in a timely manner。 The State Administration for Market Regulation will supervise and investigate the development of certification and testing market supervision in various places in a timely manner。Market supervision departments at all levels should earnestly implement all tasks,Truthfully reflect the progress and effectiveness of regulatory work、Problems identified and measures taken to address them,Ensure the quality of regulatory work。 SAMR September 25, 2018 Source | State Administration for Market Regulation statement:This number is reprinted、share、statement、Views remain neutral,The purpose is only to convey more information,The copyright belongs to the original author。If the copyright of the work is involved,Please contact us,We will remove the content as soon as possible! ...

At the end of the holiday, you need to pay attention! How to start the resumption of work and production after the holiday? Please pay attention to these safety production matters!

Just after bliss、The lively National Day holiday Many people are still immersed in the festive atmosphere The rhythm of life has not been adjusted The heart of galloping outside has not come back However, after the festival is the period of high incidence of accidents Some production equipment is restarted after the shutdown Prone to mechanical failure Some employees are lax in thinking after the holiday Weakened safety production awareness It is easy to have accidents So how to return to work safely after the holiday? First of all, let's take a look at what risk factors will be faced when returning to work after the holiday The main risk factors for returning to work after the holiday 1. Post-holiday syndrome The holiday has just passed,Many people's free hearts have not yet been retracted,It is mainly reflected in exhaustion、Emotional instability,People are back at their posts though,But the heart is still at home,Lack of concentration,This is post-holiday syndrome。The danger of this "holiday syndrome" lies in the physical and mental exhaustion of employees、Irritable、Lack of concentration,It's easy to operate in violation of regulations,If they are not warned and guided in time,It is very easy to cause safety accidents。 2On-site safety hazards during long holidays,The machinery and equipment of the enterprise have stopped running for a long time,Some protective facilities on site、Machinery and equipment、Wires, circuits, etc., are out of service for a long time,Vulnerable to wind and rain、Rust in humid climates or bites by rats, etc,There may also be situations such as loose equipment,It is easy to affect its safety performance,If no inspection is performed、Maintenance、reinforce,It will become a hidden danger,This leads to accidents。 3The long holiday may lead to a backlog of orders from some enterprises,In order to catch up、Rush to production,Or to grab a good start,Individual business superpowers、Super strength、Illegal production of overcapacity,It is very easy to lead to production safety accidents。 Unsafe production behaviors that are prone to occur after the festival 1. Illegal operation without permission、Shut down、Mobile machines,actuate、No signal was given when the machine was shut down,The switch is not locked,Causing unintended movement、Energized or leakage, etc,Forgot to turn off the device,Ignore warning markers、Warning signs、Operational error (refers to the button.)、valve、wrench、Handles, etc.),Running homework, etc。 2Failure of the safety device The safety device was removed,The safety device is clogged,Failure of function,Faulty adjustments cause the safety device to fail。 3Use of unsafe equipment Temporary use of facilities that are not secure,Use equipment without safety devices。 4Operate by hand instead of tool Use your hand instead of a hand tool,Remove chips by hand,It is not fixed with clamps、Machining is performed with the workpiece in hand,Objects (Refers to finished products、Semi-finished products、material、tool、chips and production supplies, etc.) are not properly stored。 5Venturing dangerous places after resuming work,Venture into a confined space,There is no safety protection facility near the spill area,cut、Skidding、Transporting materials、The vehicle is not far from the danger zone when loading,Entering irrigation or wells without the permission of safety inspectors,Didn't "knock on the top" and work blindly,Use open flames in flammable and explosive occasions。 6climb、Sit in an unsafe position and work under a lifting object、remain,Refuel while the machine is running、repair、adjust、weld、Cleaning, etc,There are distracting behaviors。 7Not wearing labor protection equipment is paralyzed and careless,Blind confidence,The link that should have worn labor protection equipment to operate was carried out without wearing labor protection equipment。 8Unsafe attire: Wear a hypertrophied garment while working next to equipment with rotating parts,Wear gloves when operating equipment with rotating parts, etc。 【 Warm Reminder 】 The post-holiday resumption of work and production is a period of high incidence of various production safety accidents,All enterprises should be extra careful about the safety production work after the holiday,Overcome the impact of adverse factors such as "holiday syndrome".,Develop a feasible plan for resuming work and production,Carry out a safety responsibility commitment,Carry out a safety education for all employees,Conduct a pre-class meeting on safety topics,Carry out a comprehensive safety inspection and effectively strengthen the safety inspection and supervision of the production site,The safety work of resuming work and production after the holiday will be grasped early、Grasp finely、Hold on,Resolutely put an end to the occurrence of production safety accidents。 Main safety measures for resumption of work after the holiday 1. Carry out a safety responsibility commitment Each enterprise should be decomposed step by step、Organize and organize the signing of the new year's safety production responsibility letter at all levels,Identify the person in charge of the business、Head of Security、Head of Department、Job length、Team leader、Employee safety responsibilities,Do the post to determine responsibility、Perform duties according to responsibilities。Organize and carry out job safety responsibility commitments,Establish the concept of "failure to implement responsibility is the biggest hidden danger".,Consciously integrate into daily production work,Conscientiously abide by all safety management rules and regulations。 2Carry out a safety education for all employees All enterprises should carry out "three-level" safety education and training for new employees and transferred employees;It is necessary to carry out a safety knowledge re-education and retraining for employees who return to their original posts after the holiday,Awaken the awareness of safe production of returning employees,Improve safety skills,Let the psychological awareness of employees transition from vacation to work;It is necessary to strictly review the qualifications of special operation personnel,Make sure you have a certificate,Carry out job safety education for special operation personnel。meantime,Addressing the risks posed by the employee's possible "holiday syndrome".,It needs to be prevented and controlled,Reduce production safety accidents caused by human error。 3Carry out a pre-class meeting on safety The team is the basic unit of enterprise safety management,It is the "frontier" of safety management,It is very important to do a good job in the safety construction of the team。Each unit should be organized、Guide and supervise the production team to carry out a safety special pre-class meeting,The team leader leads the team members to make safety commitments,Have a heart-to-heart conversation,Find out about everyone's physical and mental state after the holiday,Analyze the risks you face at work together,Remind each other,Consciously achieve "four do no harm"。 4Carry out a comprehensive safety inspection All enterprises should conduct a comprehensive safety inspection of all kinds of lifting machinery before resuming work、Production vehicles、Power lines、Electrical equipment、Hand tools for a full inspection、overhaul、detect,Make sure the equipment and facilities are in good working order、Safe operation。Strengthen the scaffolding、Safety protection of high places and edge holes、Support protection、Ventilation lighting、emergency passages, etc,Make sure it's safe and secure。It should be based on its own reality,Thoroughly investigate the hidden dangers on the site,Effectively prevent all kinds of accidents。 5加强生产现场安全检查监督 ...