The most common problems are the hardest to correct,It is also a reason to make mistakes,The following 8 problems are what we often encounter in quality management。When the following error no longer appears,At least it means that the internal is in place。
Mistake one:返工后产品不再重检检验
过程中,Bad was found,After being reworked by suppliers or production reindustries,There shouldn't be any more problems,LESS INSPECTION OR DIRECT PASS。There are many times,The heavy workers sent by the supplier are not serious about their work,I want to go back early,Or go out and have fun after heavy work,outcome,There are a lot of materials that you don't even look at,Some of the boxes are not open in the middle。And when the inspector goes to inspect,Thought that the supplier was all reworked,Symbolically spot check it,Just post the PASS,Let the supplier's people go,As a result, it was still subject to production complaints after it was launched:来料不良……
therefore,For the supplier's reworked products,The inspector should also re-inspect the material in accordance with the inspection requirements,When the test is found to be defective,Ask the supplier to rework,Until the inspection is qualified。
Error two:procurement、business、Technical Department、The production said that this can be put,于是我就放了
要知道,The basis of the inspector's inspection is the inspection standard,There are drawings for inspection standards、Acknowledgment、Inspection standards、samples and much more;If it is found that it does not conform to the standard,You should be the one to confirm to your superiors。And not other departments said yes。Management of inspectors、The performance appraisal is all in the quality department,Since you listen to other departments,Then you can just transfer to other departments。
There have been cases like this before,The inspector inspects the material as a non-standard,Procurement said,This does not affect,I said hello to the production line,They are willing to produce,Won't complain about you,The results inspector did not report to his superiors,Directly affix the conformity mark,Go into production。Leads to production line complaints、Stop the line,Procurement will not take on this responsibility。
When the material causes production troubles,Other departments will only ask the inspector how he did it,I don't blame people in other departments。The result of the failure is only borne by the inspector。So,If the inspector finds that there is a defect,The decision can only be made by the direct supervisor,When the boss changes the judgment and allows the acceptance,The reason for the reversal must also be indicated on the adverse report。
Mistake three:我以为……
当检验员未做到把关的职责时,Ask the reason for the loss of control,Always start by saying, "I thought."…..Someone who is an inspector should not say, "I thought."”。When you're saying "I thought".,You start to make excuses for your mistakes,Make excuses,I made excuses and then did it again。again,If you encounter a problem and cannot be confirmed,should be directed first,Superior consultation、Confirm。therefore,I ask my staff after making a mistake,Can't say "I thought",All I want to know is why this failure is and what you are going to do in the next test,in order to do a good job。For example:In this test, I did not use the right sampling method,Here came 6000 of them,There are 5 pallets,200box,According to the requirements, 32 boxes should be sampled,An average of 6 cases per pallet were sampled;Draw 6 per box;And I only inspected one pallet,A total of three boxes were inspected。Defective products are not concentrated on this pallet,As a result, I didn't get it。后续我要按照标准的检验抽检方法去抽检
错误四:With experience,搞关系
这个物料不会出问题,Exemption from inspection is a common mistake made by veteran inspectors,I'm glad to be,The inspector is able to bring the job to a close,Know the focus of the inspection,But the method is not right。It's been a problem,It can be tested less,However, it is not exempt from inspection,At the very least, the outer box identification should be checked、Take a product for a full inspection。usually,For products that don't have problems,The first box and the mantissa box must be inspected。such,At the very least, it can ensure that there will be no batch problems in the material。
This manufacturer (squad leader) has a good relationship with me,Yesterday I bought water to drink,Give me back a cigarette,Forget about the bad this time,PASS。This is a big no-no for inspectors,It happens in general companies。Just because of giving face to friends,As a result, I got myself trapped。When you put this batch of defects, cause the customer to inspect the goods and return them、Causing trouble on the production line,so,The first thing the superior asks is how you tested,Why can't I see this problem? Just because of a face problem,It is not advisable to cause losses to the company。
Mistake five:This issue was changed last time、Special picking,I won't open it this time,直接贴PASS
有时候,Because the material is in a hurry to go online,There will be a lot of reversals,This leads the inspector to mistakenly believe that this phenomenon can be accepted。The same problem was found during the second inspection,I won't open an order,After going online, it leads to production complaints。The boss will change the judgment and the boss will consider it,It depends on the actual situation,Some communicate with customers,Some communicate with production、Pick and choose, and so on,are limited to this batch。So,After the discovery of non-conformity,Although the last batch was commuted,But it should be billed in the same way,reject。
Error six:漏检项目
因为物料是急料,procurement、The production department is urging,So,There are still a few items that should be inspected that have not been inspected,I think there should be no problem,Label PASS online。per company,Due to the timeliness of procurement and other reasons,Basically, there are urgent problems,The materials that are eager to go online are purchased and urged to inspect the material speed of the inspector,produce、The warehouse staff waits for the inspector to inspect the materials,Immediate delivery,This causes a lot of psychological pressure on inspectors who are not very experienced。Due to panic,Some of the test items are not checked,It is directly labeled with PASS and put into production。As a result, there is a defect in the items that have not been inspected,Penalties for production shutdowns。The urgent part is usually purchased one by one, and the phone calls urge the supplier to produce quickly,As long as the procurement can be carried out within the specified time,I don't care about other quality issues,Supplier in order to be able to deliver normally,Desperately rushing to catch up,How good will the quality of the materials produced be? The more urgent it is, the more carefully it must be checked。Usually urgent materials are more likely to have quality problems。
When the personnel of the purchasing or other relevant units urge the inspector to hurry up the inspection,Ask them to go to the designated area and wait,The inspector should complete all the inspection steps as required,Confirm that there are no defects before putting them on the production line。If defects are found during the inspection, the relevant personnel should be notified in time to deal with them。
Error seven:发现问题后不再按流程检
在检验过程中发现了一个不良现象A,After billing,Processed (reworked、Special collection, etc.) was found to be defective B after it was put into production。Inspectors carry out inspections in accordance with inspection procedures,The general inspection sequence is packaging、appearance、Mechanism size、Performance checks。There are many times,When the inspector finds a defect,The inspector is pleased,Stop the inspection,Issue a non-conformance report immediately。This was in the previous quality management work,I suffered a lot of losses,When the inspector finds that the appearance is defective (scratched),In a hurry to produce,Procurement special procurement is in the production process,Another problem was discovered:Size issues,Unable to assemble.......
therefore,Inspector during the inspection process,If it is found to be defective,All bad items should also be inspected,Record the test results,Wait until the inspection is completed before billing。
Error eight:Forget it this time,One more thing,不如少一事
大部分的检验员都不喜欢开不良报告,Of course, the supplier prefers it,Because after opening a bad report,You have to take the defective product and ask this boss to sign it,The boss signed,Procurement is also notified;Suppliers come to the factory to rework and confirm the rework method,After the rework is completed, it will be re-inspected according to the standard and so on,Reject a batch,It takes more than the normal inspection of three batches。So,A lot of the time,When the inspector draws a small number of defective products,However, the number of defects has reached the standard of AQL rejection,It is still on the line with the qualified label,This is not right。
The inspector I brought with me before,basically,Every new inspector suffers such a loss:During the inspection, only a few defective products were found,The result is in the production process,Defective products broke out in batches,This leads to production shutdowns and other phenomena。So,When the sampling reaches the rejection level of AQL,Be sure to bill、reject。Some inspectors are afraid of the hassle of billing,After the bad is found,Procurement said,For this problem, I just call the supplier to come over and rework,Don't open a bill,It's troublesome because of billing。When this happens, inspectors are usually willing to help,and procurement to keep the problem down,As a result, the supplier did not deal with it in a timely manner,There are situations that lead to no material shutdown in the production line,Some materials have been fed for three days,Haven't signed the order yet, etc。The superior does not know about it,If the inspector is deemed to have not inspected the inspector, it will be said that the inspector has a timeliness problem。therefore,The inspector after the inspection is defective,Bills should be issued in a timely manner。
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